Hear from John Soules Foods' Maintenance Manager, Adam White, as he covers just how integral Delkor's approach to customer service was to the company's recent greenfield project. White, a 20-year industry veteran, is no novice when it comes to implementing new production lines. In fact, when John Soules Foods was compiling plans for its newest, state-of-the-art greenfield facility in Alabama, White knew just where to turn.
“We partnered with Delkor to handle everything from packaging to palletizing… even working strategically on the expansion of specialty pack lines… and utilizing third-party integrators for x-ray and labeler add-ons.”
White also remarked that when he and his team arrived at Delkor’s headquarters for the Factory Acceptance Testing, everything was set up and ready just as it would be in the plant. “We didn’t have to guess what we were getting.”
Finally, White said Delkor’s 24/7 Service Support Team has made implementation incredibly easy for the entire John Soules Foods production team. “There’s one person available for anything we need for our equipment. Anything we throw at them, they can handle.”
Anything we throw at them, they can handle.
See the entire interview as well as Delkor's equipment in action in the video below, then contact us to see how Delkor can do the same for you.
